Suzanne provided us with the utmost in client service delivery, exceeding all our expectations.
Her timeliness and approach to marketing, being available when we needed to consult and her recommendations were all exemplary.
She provided us with recent comparatives information without us needing to request this from her. This was a critical tool in establishing a market value price point for listing. Suzanne was readily able to interpret the statistical data to us and answered all of our questions in making a key decision on setting our price.
Feedback was relayed to us on a regular basis, via email, telephone and a special client login she designed on her homepage and where she updated each step she took during the selling process. This was a valuable tool which we used frequently to assess timelines and make informed decisions.
Suzanne has unquestionable integrity and professionalism at all times and we felt very confident in her abilities to get the job done in an ethical manner.
Ultimately, she achieved the mutual goals we shared – she hung her ‘SOLD’ sign up but did not make that an exit point for her services. She continued to provide us with next-step details and help us in making post-sale decisions.
We are most appreciative of her efforts and she proved herself to be a resilient individual and someone who earned our respect; not just as an excellent real estate agent, but also as an individual.
Would we refer our friends and neighbours to this realtor?
Absolutely, and we would also enlist her services again if the need surfaced.
ThaiLyn & Peter Shelton
THAILYN & PETER SHELTON